Your User Journey
A step-by-step guide to your experience with Capsule, from sign-up to everyday use
Welcome to Capsule! Let’s walk through your journey as a user, from your first interaction to becoming a seasoned Capsule pro. This guide will help you understand what to expect at each stage of your Capsule experience.
1. Sign-Up and Onboarding
Your journey begins here:
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Choose Your Sign-Up Method:
- Use your email address, or
- Sign up with a social media account (like Google or Facebook)
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Verify Your Identity:
- Confirm your email or social media account
- This step ensures it’s really you creating the account
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Create Your Passkey:
- Instead of a traditional password, you’ll set up a passkey
- This might involve using your device’s fingerprint scanner, face recognition, or creating a strong PIN
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Wallet Creation:
- Capsule automatically creates your digital wallet
- You’ll receive your wallet address, which is like your account number for receiving crypto
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Backup Kit:
- You’ll receive a Backup Kit
- Store this safely offline - it’s crucial for account recovery if needed
2. First-Time Setup
Now that you’re signed up, let’s get you set up:
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Explore Your Dashboard:
- Familiarize yourself with the layout
- Locate key features like your wallet balance and transaction history
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Security Settings:
- Set up Two-Factor Authentication (2FA) for extra security
- Add additional devices if you want to access your wallet from multiple places
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Funding Your Wallet:
- Learn how to add funds to your wallet
- This might involve buying crypto or transferring from another wallet
3. Daily Use
Here’s what using Capsule looks like day-to-day:
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Logging In:
- Use your email/social account and passkey to access your wallet
- Your passkey might use your device’s biometrics (like fingerprint or face recognition)
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Checking Your Balance:
- View your current crypto holdings
- Track the value of your assets over time
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Making Transactions:
- Send or receive cryptocurrency
- Each transaction will require your approval using your passkey
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Interacting with dApps:
- Connect your Capsule wallet to various decentralized applications
- Approve interactions and transactions within these apps
4. Managing Your Account
As you become more familiar with Capsule:
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Reviewing Activity:
- Regularly check your transaction history
- Keep an eye out for any unfamiliar activity
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Updating Security:
- Periodically review and update your security settings
- Consider rotating your recovery methods for enhanced security
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Learning and Growing:
- Explore Capsule’s educational resources
- Learn about new features as they’re released
5. Getting Help
If you ever need assistance:
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Self-Help Resources:
- Check out Capsule’s FAQ and help center
- Look for guided tutorials for common tasks
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Customer Support:
- Reach out to Capsule’s support team for personalized help
- Use secure channels provided by Capsule for communication
6. Account Recovery (If Needed)
In case you lose access to your account:
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Initiate Recovery:
- Start the process using your registered email
- Follow the step-by-step recovery instructions provided
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Verify Your Identity:
- Complete additional verification steps
- This might include using your Backup Kit or 2FA
-
Regain Access:
- Set up a new passkey
- Review your account to ensure everything is in order
Remember, your journey with Capsule is ongoing. As you use the platform more, you’ll become more comfortable with its features and security measures. Always prioritize the safety of your account and don’t hesitate to reach out if you need help along the way!
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