Security Basics

Capsule takes your digital asset security seriously. While we’ve designed the system to be highly secure, understanding these security basics will help you make the most of Capsule’s features and keep your assets safe.

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Key Security Features

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1. Passkeys Instead of Passwords

Capsule uses passkeys, which are more secure than traditional passwords:

• What are passkeys? They’re like super-strong passwords that are tied to your device and use its built-in security features.
• How they work: When you log in or approve a transaction, your device checks that it’s really you (using methods like face recognition or fingerprint).
• Why they’re better: Passkeys are much harder to steal or guess than regular passwords.

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2. Split-Key Technology

Your wallet’s “key” (which controls access to your assets) is split into two parts:

• One part stays on your device.
• The other part is securely stored by Capsule.
• Both parts are needed to access your wallet, adding an extra layer of security.

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3. Multi-Factor Authentication (MFA)

Capsule offers additional security through MFA:

• You can set up a second form of verification (like a code sent to your phone) for important actions.
• This means that even if someone got your passkey, they’d still need this second factor to access your wallet.

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Best Practices for Users

To make the most of Capsule’s security features, follow these best practices:

1. Keep Your Devices Secure:

   • Use device passcodes, fingerprint locks, or face recognition.
   • Keep your device’s operating system and apps updated.

2. Be Cautious with Public Wi-Fi:

   • Avoid accessing your wallet on public or unsecured Wi-Fi networks.
   • If you must, use a trusted VPN service.

3. Guard Your Recovery Information:

   • Store your Backup Kit in a safe, offline location.
   • Never share your recovery information with anyone.

4. Be Wary of Phishing:

   • Always double-check the URL when accessing Capsule.
   • Capsule will never ask for your full passkey or recovery information via email or chat.

5. Use Multi-Device Setup:

   • Set up Capsule on more than one device for backup access.
   • This helps if you lose one device.

6. Regular Check-ins:

   • Log into your wallet regularly to ensure everything is as you left it.
   • This helps you spot any unusual activity quickly.

7. Educate Yourself:

   • Stay informed about common cryptocurrency scams and security threats.
   • Capsule provides educational resources to help you stay safe.

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What to Do If You Suspect a Security Issue

If you notice anything suspicious:

1. Don’t panic, but act quickly.
2. Log in to your Capsule account from a secure device.
3. Check your recent activity for any unauthorized transactions.
4. If you spot anything unusual, use the “Freeze Account” feature if available.
5. Contact Capsule support immediately for assistance.

Remember, while Capsule provides robust security features, your awareness and careful habits play a crucial role in keeping your digital assets safe. By following these security basics, you’re taking an active role in protecting your wallet and assets.